When the problem appeared after cleaning
If ignition changed after the surface was cleaned, mention that timing. Also describe the burner position and what you already observed. Cleaning history is useful evidence, but it does not prove that moisture, an igniter or any other single item is responsible.
Do not keep trying to light a malfunctioning burner or use a match to work around it. Suspected gas odor calls for leaving the area and contacting the gas utility or emergency services from a safe place, without operating electrical switches.
Explain the oven separately
On a combined range, surface cooking and baking can fail independently. Record the chosen oven mode, any message and whether the trouble begins during preheat or later. If a second cavity was working normally, include that observation rather than assuming the entire range has lost power.
A repair recommendation comes after the actual appliance is assessed. Changing parts based only on a clicking sound or a cold oven can leave the original problem unresolved.
Access without pulling the range out
For a Hell’s Kitchen apartment, tell us which entrance to use and whether the kitchen is reached by stairs. Let the range cool and clear the floor immediately in front. Do not pull it forward: connections and anti-tip arrangements need appropriate handling.
Call 212-540-2172 to review your address, model and availability. Discuss the visit charge before booking and the proposed work after diagnosis.
A FEW HELPFUL ANSWERS
Before your service visit
Should I test every burner before calling?
No need to reproduce a fault. Tell us what you noticed during ordinary use, especially any gas odor or abnormal flame. Stop using equipment that appears unsafe.
Can you bring an igniter from the description alone?
The model helps identify possible parts, but the symptom does not establish which part is needed. Parts decisions depend on diagnosis and availability.